Protecting an organisation’s information starts with the decisions employees make every day. This masterclass helps participants recognise common digital threats and develop safer habits when using email, messaging platforms, cloud services and workplace devices.

Using realistic examples and guided activities, participants will learn how to identify suspicious requests, strengthen account security and share information responsibly. The session also explains what to do when something goes wrong, including how to report a suspected incident promptly through the appropriate workplace channels.

What you will learn

• Recognize phishing emails, fraudulent messages and impersonation attempts.
• Check suspicious links and unexpected attachments before interacting with them.
• Create strong, unique passwords and understand password managers.
• Understand and enable multifactor authentication where available.
• Identify unsafe file-sharing practices and excessive access permissions.
• Improve device safety through updates, screen locks and backups.
• Respond appropriately to suspected account compromise or data exposure.
• Understand why early incident reporting matters.

Practical exercise: Review sample messages, identify warning signs, and complete an account-security self-assessment without sharing passwords or sensitive information.

Who should attend: Employees, managers, HR teams, administrative staff, business owners and anyone handling workplace information.

Requirements: Basic digital literacy. No technical security background is required.

Takeaway: A digital safety checklist and a simple incident-reporting template that can be adapted to an organization’s procedures.